Privacy Policy

1. What information do we collect?

We collect personal information that you voluntarily provide when you register, including:

• Names
• Email addresses
• Passwords
• Debit/credit card numbers (handled by Stripe)
• Billing addresses
• Health data (fitness goals, experience level, and related quiz answers)

Payment Data. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.

Push Notifications. We may request to send you push notifications regarding your account. If you wish to opt out, you may turn them off in your device's settings.

2. How do we process your information?

We process your personal information to:

• Facilitate account creation and authentication
• Generate and manage your personalised workout plan
• Process payments and manage subscriptions
• Send workout reminders (if you opt in)
• Protect your vital interests and prevent harm

3. Legal bases for processing (UK & EU users)

Under the UK GDPR and GDPR, we rely on the following legal bases:

• Consent — where you have given us permission for a specific purpose (e.g. push notifications)
• Contract — where processing is necessary to provide the Services you signed up for
• Legal Obligations — where we are required to comply with applicable law
• Vital Interests — where necessary to protect your safety or that of another person

4. When and with whom do we share your information?

We may share your information in the following situations:

• Stripe — to process payments securely
• Supabase — our database and authentication provider
• Business Transfers — in connection with a merger, acquisition, or sale of company assets

We do not sell your personal data to third parties.

5. Cookies and tracking technologies

We use essential cookies to keep you logged in and process payments securely. We do not use advertising or analytics cookies. Specific information about cookies is set out in this Privacy Policy at https://fit-coach.club/privacy.

6. How long do we keep your information?

We keep your personal information only for as long as necessary to provide the Services, or as required by law. When you delete your account, we will delete or anonymise your personal information.

7. How do we keep your information safe?

We have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure. You should only access the Services within a secure environment.

8. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete the data. Contact us at fitcoachceo@gmail.com if you have concerns.

9. Your privacy rights

Depending on your location, you may have the right to:

• Request access to and a copy of your personal information
• Request correction or erasure of your personal information
• Restrict or object to the processing of your personal information
• Data portability
• Withdraw consent at any time

If you are located in the UK or EEA and believe we are unlawfully processing your data, you have the right to complain to your data protection authority. To exercise your rights, contact us at fitcoachceo@gmail.com.

10. Do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. We do not currently respond to DNT browser signals as there is no uniform technology standard for recognising them.

11. US residents — specific privacy rights

If you are a resident of California, Colorado, Connecticut, or other applicable US states, you may have the right to request access to, correct, or delete your personal information, and to opt out of the sale of personal data. We do not sell personal data. To exercise your rights, email fitcoachceo@gmail.com.

12. Updates to this notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Last updated' date at the top. We encourage you to review this notice periodically.

13. How to contact us

If you have questions or comments about this notice, email us at fitcoachceo@gmail.com or write to us at:

FItCoach
2 Bythebrook
Chippenham, Wiltshire SN14 6QD
England

14. How to review, update, or delete your data

To request access to, correction of, or deletion of your personal information, email us at fitcoachceo@gmail.com. We will respond in accordance with applicable data protection laws.